Approach
We underpin our intelligence, experience and strategy offerings with the latest tools and methods.
Set for success
Everyone seeks brands and services that connects with them at a human level.
Our thinking, tools and expertise help you build for growth.
STRATEGY & ACTIVATION
Takes insights to action
Our project approach is designed to deliver ROI from insights. With a team that includes Brand, CX and Marketing Strategist – delivering strategies is a natural outcome from our work.
- Activating Insights
- Behavioural Change Strategy
- Brand Strategy
- CX Strategy
- EX Strategy
- Predicting ROI
- Competency Training
INTELLIGENCE
Research is at our heart
Good research leads to deeper human insights that drive action and behaviour change. Our team are curious and innovative leaders in qualitative and quantitative research, AI and Behavioural Economics.
- Cultural Insights and Trends
- Customer Understanding
- Behavioural Economics
- Brand and Communication Research
- NPD and Innovation Research
- Customer Experience Research
HUMAN EXPERIENCE
We focus on the Human Experience
Our leadership in customer and employee experience is critical to delivering brands and experiences that connect at a human level. Within our Sprout House live skilled CX practitioners and designers, that understand the human story.
- Customer Experience Strategy
- Customer Experience Research
- Customer Experience Delivery
- Employee Experience
STRATEGY & ACTIVATION
Takes insights to action
Our project approach is designed to deliver ROI from insights. With a team that includes Brand, CX and Marketing Strategist – delivering strategies is a natural outcome from our work.
- Activating Insights
- Behavioural Change Strategy
- Brand Strategy
- CX Strategy
- EX Strategy
- Predicting ROI
- Competency Training
Tools & Methods
We use a combination of industry leading tools and methods to help our clients solve their greatest challenges.
Some tools are leading edge, while others are methodologies we have continued to hone and build over time.
Our tool box is constantly evolving. A snapshot of current tools and methods are outlined below.