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Too much customer data not enough insights
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Understanding the mental shortcuts that dictate buying behaviour
The future of Voice-of-Customer: is the feedback survey on the way out?
Why AI (Artificial Intelligence) is a revolution for the insights industry
How to beat survey fatigue with shorter, smarter surveys
Press Release: Sprout Strategy gains ISO and Fair Data accreditation
Can Behavioural Economics solve your customer experience problems?
Tell authentic human stories that inspire your customers
Why is IoB (Internet of Behaviours) important for Customer Experience?
Human truth – the need to feel empowered
What’s motivating your customers’ behaviour in 2021
Getting to know our ‘Working from Home’ cohort
